Network and Systems Engineer - Los Angeles

Los Angeles, California, United States Full-time

Knowing Technologies provides managed IT services and instructional technology integration to K-12 schools in California, and we're looking for people in Los Angeles with the right, broadest set of technical skills who will thrive in the school environments we work in.  It's Education Technology meets Network and Systems Management; it’s designing solutions and solving problems in real-time. It’s being confident and clear in communication.

You’re not doing end-user support, you are helping to implement small and large technology projects involving end users. You’re providing guidance and expertise. You are a well-experienced professional.

 

What Technical Areas Have you Mastered?

• Windows Server management (2012)
• Firewall configuration and monitoring (Sonicwall, Meraki, Cisco)
• Enterprise wireless management (Meraki, Cisco, Ruckus)
• Layer 2 and 3 switching and switch configuration at the command line (Cisco, Meraki, HP)
• Active Directory and Google Apps for Education management
• Mobile Device Management (JAMF Casper Suite, Meraki Systems Manager Enterprise)
• Level 3 support of Help Desk staff supporting users with Mac OS X and Windows client environments


So how do you know all of this stuff? Why do you do it?

• You love it. You live it. You can’t get enough of it. You might have graduated with a technical degree, or perhaps even anthropology, but you did it. You get excited when boxes of new stuff come in and you can’t wait to see how it works, and when it doesn’t, you want to be the first to figure out why.

• You can handle several things at once, and can prioritize when conflicting problems compete for your most precious processing and troubleshooting skills.
• You’ve been making people productive with technology professionally for several years. You are a natural problem solver. You can master new applications before most folks have been through the first tutorial.


What do you want to do when you tire of this? Where do you want to grow?

• You’ve been learning more and more and see that you’ll be able to manage a group of people that want to do the same thing.
• Maybe instead you want to run a data center – get behind the curtain and keep the critical systems running. Or perhaps get that CCNA or Wireless Network Engineering cert.
• Either way, you’re going to keep mastering new end user, Wi-Fi, and data center technology and learn how to provide it to others.


What can we do with all that?

• Tons. Now that we practically know you, let us show you how we do things, what our customers need from you, and then let you go do it in the manner that suits you best. You’ll be our clients’ onsite engineer, and will be called upon each day to do the things you’re already great at while learning how each school does things a bit differently. You’ll be the onsite technology expert, the guru (business casual, please no white robes). You’ll have all the back office support you need from us, as we support our clients building a better world, one student at a time.
• You’ll train their technology staff, and provide support to them as they support their end users. You are their safety net for technology problems, and we are yours.


Why would you want to work for us?

• We are small, and we are growing.
• We offer medical benefits, vacation, sick days, and a great sense of humor.
• You don’t want to get swallowed up by a large technology company. You want to work someplace fun, but fast-paced. Your employee badge won’t have a barcode on it. It barely has two digits.
• You want to learn more from people that have the same passion about technology that you do.
• You want opportunities.
• You want to build.

 

Note: Position requires travel to area schools.